WorkBoots.com Reviews

They have not answered any of the 6 calls I have made to them. Slow shipping. Had to return the boots I bought. Tracking says they got them 5 days ago no confirmation and no refund. Called my credit card company. Im told Midwest boots is a good on line seller so that's where I'll probably go.

They have not answered any of the 6 calls I have made to them. Slow shipping. Had to return the boots I bought. Tracking says they got them 5 days ago no confirmation and no refund. Called my credit card company. Im told Midwest boots is a good on line seller so that's where I'll probably go.

Contrary to reviews I've read I am very satisfied with customer service, quality, price
And prompt delivery of the boots I ordered will use them again and recommend

Contrary to reviews I've read I am very satisfied with customer service, quality, price
And prompt delivery of the boots I ordered will use them again and recommend

I bought a pair of wolverine boots from this company and when they got here they look like they had already been worn about 10 times! I contacted wolverine directly and they offered me a discount but said that the work boots company had to do it. The only discount I may get ( haven't gotten it yet) was $10. So I paid $110 for what looks like USED BOOTS! People who buy boots are very picky, and this company should be ashamed on what kind of products they are sending out! I do many product research and reviews and company research and reviews and both with this company were terrible! I give this place a 2/10

I bought a pair of wolverine boots from this company and when they got here they look like they had already been worn about 10 times! I contacted wolverine directly and they offered me a discount but said that the work boots company had to do it. The only discount I may get ( haven't gotten it yet) was $10. So I paid $110 for what looks like USED BOOTS! People who buy boots are very picky, and this company should be ashamed on what kind of products they are sending out! I do many product research and reviews and company research and reviews and both with this company were terrible! I give this place a 2/10

I ordered boots in my size which were shipped to me with a shipping charge. I tried them on and they were too loose so I contacted the shipper for a return. The return is free if I accept store credit, but will then be charged for shipping another set of boots out. If you request a refund they charge shipping to return the boots. Essentially, they charge you endlessly for shipping boots to try on, or charge you to return so they get you coming and going. Boots have to be tried on for fitting, so unless your repurchasing boots you already had, and know will fit, they just make money off sending boots whether you purchase them or not. Do yourself a favor and purchase elsewhere. This outfit is a total scam.

I ordered boots in my size which were shipped to me with a shipping charge. I tried them on and they were too loose so I contacted the shipper for a return. The return is free if I accept store credit, but will then be charged for shipping another set of boots out. If you request a refund they charge shipping to return the boots. Essentially, they charge you endlessly for shipping boots to try on, or charge you to return so they get you coming and going. Boots have to be tried on for fitting, so unless your repurchasing boots you already had, and know will fit, they just make money off sending boots whether you purchase them or not. Do yourself a favor and purchase elsewhere. This outfit is a total scam.

I found a pair that looked comfortable to work in met all the requirements I needed so I ordered them paid extra for faster shipping. Site claims 1-2 days processing took 5 business days to get shipped the carrier saved their bacon and delivered overnight to meet their delivery window. Boots were not as advertised (soft toe not composite as website had them named) boots are completely useless to me. Started return process and contacted them to let them know they are lying to people I checked with the manufacturer they don't make a hardened toe in that style at all. The representative that finally replied days later they said they were waiving all return fees when they received the boots as if that somehow that was going an extra step to apologize for false advertising. When I got notice from them on the refund they kept the price I paid for shipping. Just liars and thieves all way round…

I found a pair that looked comfortable to work in met all the requirements I needed so I ordered them paid extra for faster shipping. Site claims 1-2 days processing took 5 business days to get shipped the carrier saved their bacon and delivered overnight to meet their delivery window. Boots were not as advertised (soft toe not composite as website had them named) boots are completely useless to me. Started return process and contacted them to let them know they are lying to people I checked with the manufacturer they don't make a hardened toe in that style at all. The representative that finally replied days later they said they were waiving all return fees when they received the boots as if that somehow that was going an extra step to apologize for false advertising. When I got notice from them on the refund they kept the price I paid for shipping. Just liars and thieves all way round…

I found a pair that looked comfortable to work in met all the requirements I needed so I ordered them paid extra for faster shipping. Site claims 1-2 days processing took 5 business days to get shipped the carrier saved their bacon and delivered overnight to meet their delivery window. Boots were not as advertised (soft toe not composite as website had them named) boots are completely useless to me. Started return process and contacted them to let them know they are lying to people I checked with the manufacturer they don’t make a hardened toe in that style at all. The representative that finally replied days later they said they were waiving all return fees when they received the boots as if that somehow that was going an extra step to apologize for false advertising. When I got notice from them on the refund they kept the price for shipping. Just liars and thieves all way round…

Been almost three weeks, still no work shoes! Kodiak Rapid Composite Toe, Wrote them numerous times, keep telling me the warehouse has not got back to them, funny thing is same girls name that writes back everytime! Guess they only have one person working there! Never buy from again! Lost 99.99 plus tax will not refund my money! Wish I would have researched and found these reviews they are spot on! Same thing happen to me! Took my money will not give refund or shoes! Thats how they make their money! Most places do not charge your bank account til sent! NOT THIS ONE... THEY GET YOUR MONEY AND YOU GET NO MERCHANDISE! I have made a complaint to the FTC! Looks like a lot of people have been scammed!

Been almost three weeks, still no work shoes! Kodiak Rapid Composite Toe, Wrote them numerous times, keep telling me the warehouse has not got back to them, funny thing is same girls name that writes back everytime! Guess they only have one person working there! Never buy from again! Lost 99.99 plus tax will not refund my money! Wish I would have researched and found these reviews they are spot on! Same thing happen to me! Took my money will not give refund or shoes! Thats how they make their money! Most places do not charge your bank account til sent! NOT THIS ONE... THEY GET YOUR MONEY AND YOU GET NO MERCHANDISE! I have made a complaint to the FTC! Looks like a lot of people have been scammed!

Been almost three weeks have emailed company more then once same person every time responds! Same story just different day! warehouse won't get back to her! paid 99.99 plus tax and shipping will not refund my money, most companies at least decent truthful ones do not charge bank account until sent, NOT THIS ONE! they take your money and you get no item! they state on site that shoes are in stock and will be shipped in 1/2 days, what a joke! that's how they get people! BUYER BEWARE! I have filed a complaint with FTC!
UPDATE: Morning 8-11-22; Even though TrustPilot sent an email that WorkBoots needed more info. I had emailed a letter to WorkBoots. com, stating I filed a complaint with FTC and asked again for a refund! All along I would get a reply within a couple hours or less, Yesterday I got nothing! I do not play a game of writing a bad review of a company and not tell them my direction I am going in. They were very unreliable to get the facts of where the work shoes were! They were paid the day I bought them July 23, 22 As I write this, this morning, fancy that, I received an email bright and early 6:42 a.m. to be exact that my work shoes have shipped! It is sad we as customers have companies as such. I was in a hurry wanted to get shoes ordered and DID NOT DO MY HOMEWORK! If I would of looked on Trustpilot, I would of seen the bad reviews, I would not have ordered from WorkBoots at all!
But I believe in the FTC and I believe in Trustpilot to be able to warn customers of such chaotic, dishonest businesses. I am thankful for both sites!
Hopefully something good has come out of this chaos!
Last Update...Afternoon: 8-11-22
This is my last update, I was called earlier on my cell, I do work, I can not be using a cell while working, Customer Manager called, which the call did not get answered, She sent an email, apologizing for the horrible service etc. and offering a discount for the work shoes. As I stated earlier I had rec'vd email they were shipped this morning, Obviously not. I was given the option of a discount and partial refund, or a total refund. I opted for a total refund, I am done with this company. I have rec'vd a refund pending my bank clearing it. So End to this horrible short two days, of three weeks this nightmare comes to a close! I will not patronize a company that is as stated above. It has been a nightmare! Thank Goodness It Is OVER!
YOU DO HAVE RIGHTS AS A CONSUMER, EVEN ONLINE SHOPPING!
UPDATE AFTER COMPANY 8/15/22
YES... as I said above I finally rec'vd my refund! Per The Companies reply: I have all emails... I took cell phone video of the site, IN STOCK, WILL SHIP. to prove what it stated when attempting to order, I never talk to them via cell phone! (I was told by You do not want to do that) Then they state they said this or that when they never did. Obviously this company thinks, Customers are not knowledgeable to have a paper trail, videos to confirm the facts of the matter. IN all the emails, NOT ONCE does it state, The shoes were on BACKORDER! In fact the print out states in stock will ship in 1 to 2 days! ALL I CAN SAY IS, CUSTOMERS... Learn from my experience! Contact Trustpilot, Contact FTC, Keep emails and proof you are getting pushed around, IF WE AS CUSTOMERS STICK TOGETHER ON THESE MATTERS .... A DIFFERENCE WILL BE MADE ON COMPANIES LIKE I HAVE DEALT WITH AND SOME OF YOU!

WB.COM is the ONLY place I buy my boots! Always a good experience and pricing I like. Very good folks to deal with. Highly recommend!!!